Q: What does the web site migration service include? Will my web site be safe?
A: If your current hosting provider can no longer satisfy the necessities of your site, or when you suffer from regular downtime, or if you are made to wait for hours for the client support team to reply to you, it might be a good idea to change your provider, i.e. to move all the files for your websites along with your databases from your present provider to your new provider. At Arrange Hosting, we are aware that this can be hard & time–consuming. This is why we will do all that for you for free!Our highly skilled technical team members will transfer your website content from your present provider to us. Our technicians have got a lot of experience with website migration and are able to handle anything – from a regular WordPress–powered weblog or Joomla™–powered website, to an extremely elaborate, custom–made app.
Q: How much time will the website migration procedure take?
A: While we can’t give you a precise time frame, since there are many variables, among them the size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will give our best to transfer your site within 48h, and in certain cases – within 24h (in case the website content is not large).
Q: What data will I need to give to your Website Migration Department?
A: Yes. We will need to have the name of the website that you wish us to move. We will also need a way to access your current hosting account so that we can get the files pertaining to your web site.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will there be any outage for my site?
A: While we move your website, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the transfer is over, we’ll make certain that everything is working properly and that the integrity of your web content is not jeopardized before notifying you that the transfer is completed. After that, we will explain to you how to move the domain name over to your web hosting account with us and how to change the DNS resource records.
Q: Will my current web hosting provider need to provide any information/help?
A: While we move your website content, your hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. In essence, if we can obtain access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.