Support and Help Channels
A 1–hour Inquiry Reply Guarantee
Our technical help team is online 24/7 to take care of all of your support demands. Every ticket you submit to us is going to be answered within up to 60 minutes. If your situation demands aid from an administrator, we are going to send the ticket to the person on shift and will inform you that the problem is being resolved.
Expert Tech Help Service
We provide you with 24 hours a day customer help and support by using a ultra–fast ticket platform included in your Control Panel. You can easily email us at any time about any of the apps that come installed in advance on your virtual server, this includes the chosen Linux OS version, the server admin panel and our custom produced Hosting Control Panel.
A Descriptive Help Zone
A thorough and constantly updated collection of articles is included in our in–house built Hosting Control Panel. It provides quick tips on how to perform all the general web site management duties. The Help area provides exhaustive how–to content articles and step by step video guides. You can access the Help zone by hitting the Help or Video buttons in the right part of each Control Panel section.