• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to offering a fast and adequate solution to each client support ticket posted by a user. Our professional technical support staff representatives will review your problem and will offer you the most efficient option. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average technical support ticket response time has proved to be 20 minutes.

  • Top quality support service
  • A First–Rate Support Service

  • Each member of our tech support team has many years of experience in the shared hosting industry and most of them have worked for us for at least 5 years. They are all prepared to reply to all your requests in the most competent way possible.

  • Intuitive help center
  • An Intuitive Help Center Section

  • Included in the Hosting Control Panel is an easy–to–browse Help Center, which offers various information sources. You can browse through a regularly updated knowledgebase offering web hosting account administration articles and web site administration articles, watch the how–to video tutorials or consult the F.A.Q. library.