Customer Support Channels
A 1–hour Response Guarantee
Our client assistance team is educated to quickly address all of our shared hosting users’ questions and advice demands. Through our ticket system, you’ll be able to share your request and a support team representative is going to return to you in less than maximum 1 hour. In actual fact, practice has revealed that the general answer time is Twenty minutes.
A Top–quality Support Service
Our technical support service is offered by a team of experienced professionals who’re able to reply to your question as fast as possible. You can communicate with the technical support staff by opening a support ticket from your Hosting Control Panel or by posting us an e–mail. On working days, you may as well contact us on the telephone or make use of the online chat solution.
An Intuitive Help Section
Should you require support while operating within the Control Panel, you’ll be able to always simply click the Help control key and track down your question in the set of articles that will came up. We have as well turned a number of the posts into movies. The listing of training videos will load if you select the Videos key located on the top right.