If you’d rather see how a task is executed or how a problem is addressed, instead of just reading about it, have a look at our compilation of educational video tutorials. They cover plenty of different issues and will help you swiftly understand how to work with our Hosting Control Panel.
A Sixty–Minute Response Time Guarantee
All semi–dedicated servers are backed up by a round–the–clock help desk service and feature a 1–hour support ticket response time guarantee. Our competent technical support engineers will be online for you around the clock and will solve any issue that you could possibly come across within less than sixty minutes after the support ticket submission. In most instances, an answer will be provided to you within 20 minutes.